Shipping and FAQ
SHOP ORDERS DURING COVID 19
All orders are safely despatched as usual but please do expect some delays. Thank you for your support and patience!
SHIPPING AND DELIVERY TIMES
All orders are shipped within five days unless stated otherwise. Prints are printed to order and can take 2-5 days before being shipped.
Prints are shipped in kraft tube boxes with plastic end caps.
Orders are sent using FedEx, LATVIJAS PASTS, DHL, USPS, DPD.
All print orders are tracked and proof of postage is retained for each parcel sent.
Estimated shipping times:
USA, UK 2-5 days
Canada, Europe 3-8 days
Rest of the World 8-14 days
RETURNS AND REFUNDS
This is a small independently run business so we are unable to offer refunds and exchanges once the item is shipped. If an item arrives damaged then please do get in touch and we will sort it out for you. In the unlikely case that you don’t receive your item within 21 days then please contact us and we will investigate.
TAXES AND CUSTOMS
Any duties or taxes charged at customs when sending overseas are the responsibility of the buyer.
WHATS IS A GICLEE PRINT?
A giclee print is a high quality digital print made on a large format inkjet printer that uses small spraying devices that match colour and apply ink precisely, providing a high quality print of the original art.
WHAT PAPER DO WE USE?
All of our prints are printed onto very high quality matte paper stock to bring out the brilliant colour, deep blacks and depth of every artwork.
WHERE ARE YOU BASED?
Our small work shop is based in Dhaka, Bangladesh. All orders are fulfilled and packaged from USA and EU.